This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and purchase products from our online store. By using this website, you agree to the practices described in this Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Details
- Payment Information (handled securely by our payment gateway; we do not store card numbers)
b) Automatically Collected Information
When you browse our website, we may collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Cookies & Usage Data
c) Cookies
Cookies help us:
- Remember your cart
- Improve website performance
- Personalize your experience
You can disable cookies in your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To contact you regarding your order status
- To provide customer support
- To improve website functionality and user experience
- To send important updates such as shipping information, account notifications
- To comply with legal obligations
We do not sell or rent your personal information to anyone.
3. Sharing of Information
We may share information with trusted partners only when necessary:
a) Payment Gateways
Used to process your payments securely.
b) Shipping Providers
We share only your:
- Name
- Address
- Phone number
- Order details
So your order can be shipped safely.
c) Service Providers
We may share limited data with:
- Hosting providers
- Analytics services (e.g., Google Analytics)
- Email/SMS service providers
These partners are required to keep your data confidential.
4. Data Security
We implement strong technical and organizational security measures to protect your information, including:
- SSL/HTTPS encryption
- Secure hosting
- Firewall and malware protection
- Restricted data access
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access your data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
- Request a copy of the personal data we hold
6. Data Retention
We retain your information only for as long as necessary to:
- Provide services
- Fulfill legal or tax requirements
- Resolve disputes
After this period, your information will be securely deleted.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our website is not intended for anyone under the age of 18. We do not knowingly collect information from children.
9. Updates to This Privacy Policy
We may update or modify this Privacy Policy from time to time.
Any changes will be posted on this page.